The security of your personal information is our highest priority. This policy clearly explains what data we collect, why we collect it, and how we keep it safe.
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Our Commitment
Every piece of your data on Jilived is stored with the highest level of security.
All your personal data and financial transactions are protected with 256-bit SSL encryption. No third party can access or read this information.
All data stored on our servers is kept in encrypted form. Our data centers are monitored 24/7 and undergo regular security audits.
Jilived never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
We adhere to GDPR, the international data protection standard. You have the right to delete, correct, and port your data.
Only the information strictly necessary to provide our services is collected. We do not ask for unnecessary or excessive data.
In the event of a security breach, we notify affected users within 72 hours in accordance with applicable law.
Jilived ("we", "us", or "the Platform") takes your privacy seriously. This Privacy Policy explains what information we collect when you use jilived.app, how we use it, and how we keep it secure.
This policy applies to all Jilived services – including the website, mobile app, Live Casino, Sports Betting, bonus programs, and customer support. By using our Platform, you are considered to have accepted this Privacy Policy.
In brief: We use your information solely to provide our services — we never sell it or share it unnecessarily.
If any part of this policy is unclear or you have questions, reach out to our support team directly. We're ready to explain everything in plain, straightforward language.
Jilived only collects information that is necessary to provide its services. The table below clearly outlines what data we collect and why:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age Verification & KYC |
| Contact Information | Email, mobile number | Account Verification & Support |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage-Related | Gaming history, login time, bet history | Service Improvement & Responsible Gaming |
In addition to information provided directly at registration, certain technical data is collected automatically while you use the platform. This is primarily used to ensure security and detect suspicious activity.
Collected data is used for the following purposes:
Jilived never uses your data for advertising or third-party marketing purposes. Promotional communications are sent only with your consent.
Your gaming patterns may be analyzed to send you personalized bonuses and offers. This analysis is used solely to improve the quality of service we provide to you.
Jilived does not sell or rent your personal information to third parties. However, certain data may be shared in the limited circumstances outlined below:
In any data-sharing arrangement with third parties, we ensure they adhere to the same standard of privacy protection. No third party may use your information for their own purposes.
Jilived uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser.
Types of cookies we use:
You can block non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.
We do not use any third-party advertising cookies or cross-site tracking. Your browsing history and activity on other websites are never monitored.
Jilived does not retain data longer than necessary. Retention periods by data type are outlined below:
Once the retention period ends, data is securely deleted or anonymized. You may also request early deletion — though certain data may need to be retained for legal reasons.
Jilived uses industry-standard technology and practices to protect your data:
If a data breach is suspected, we notify affected users within 72 hours and take prompt steps to resolve the issue.
Please note, however, that no organization can guarantee 100% security over the internet. It is your responsibility to keep your account password strong and not share it with anyone.
Jilived respects your data rights. You have the following rights:
To exercise any of these rights, email us at support@jilived.app. We typically respond within 30 days. For complex cases the timeline may be extended, but you will be informed.
Jilived strictly enforces an 18+ policy. We do not knowingly collect personal information from anyone under the age of 18.
If we are notified or discover that a minor has created an account using false information, then:
If parents suspect their child is using Jilived, please contact us — we'll take prompt action.
Jilived reserves the right to update this Privacy Policy as needed. In the event of significant changes:
Continued use of the Platform after any changes takes effect will be considered acceptance of the updated policy.
For any privacy-related questions, complaints, or requests:
We take every inquiry seriously and aim to respond as promptly as possible.
Frequently Asked Questions